Open the Penny dashboard and choose Sign in. Use the email address or connected sign-in account you used when creating your Penny account. Follow the options shown on the sign-in screen; available methods can differ by account.
If the screen offers a passkey, select it and follow your browser or device's prompt. The approval happens in that prompt. You do not need to send your passkey, password, or sign-in code to a support agent or paste it into an AI conversation.
When an AI app opens Penny’s sign-in page, use your own Penny account. Complete sign-in in the browser, review the requested access, and return to the AI app after approving the connection. Installing a public plugin does not give it someone else’s account access.
If sign-in does not finish, check the browser for an unfinished approval, then start sign-in again. If you reach an account with unexpected memory, check the signed-in account before saving anything new. Contact support if you cannot get into the account you intended to use. Include the step that failed and the exact error, with sign-in codes removed.