Penny help

How can we help?

Find installation guides and answers about using Penny.

46 guides and articles.

Start here

Install Penny in your AI tools

Choose the app you use for installation, sign-in and a connection test.

Installation hub
Installation guide

Claude

Install the Penny plugin in Claude’s Customize → Plugins, or use a custom connector on the Free plan.

Read guide
Installation guide

ChatGPT

Connect Penny in ChatGPT on the web, review the actions your plan supports, then verify it in a fresh chat.

Read guide
Installation guide

Perplexity

Connect Penny to Perplexity Computer with a remote MCP connector and your own Penny account.

Read guide
Installation guide

Claude Code

Install or update Penny’s bundled skill, MCP server and memory hooks in Claude Code, with separate sign-ins for hooks and tools.

Read guide
Installation guide

Codex

Install or update the Codex CLI plugin from Helper Labs: bundled Penny skill, MCP server, memory hooks and transcript learning.

Read guide
Installation guide

Cursor

Install published Penny hooks and MCP configuration in each Cursor project, then sign in for hooks and tools.

Read guide
Installation guide

Hermes

Select Penny as your local memory provider — core memories, private-note recall and tools for selected saves.

Read guide
Installation guide

OpenClaw

Install from ClawHub and connect your private main session for recall and selected saves. Requires the verified beta host.

Read guide
Installation guide

OpenCode

Add the npm adapter and OAuth MCP connection, then enable Penny separately in each private conversation.

Read guide
Installation guide

Gemini CLI

Install the Helper Labs extension with its bundled skill, /penny:start command and native OAuth tools.

Read guide
Installation guide

Antigravity

Install the CLI plugin from Helper Labs, connect your Penny account and enable memory for a private conversation.

Read guide

Knowledge base

Answers about your account, connections, memories and notes.

Using Penny

Capture and schedule tasks

Turn an action into a To-do, choose when to work on it, and keep its deadline distinct.

Read article
Using Penny

Choose a core memory, note, task, Project, tracker, or skill

Put standing context, knowledge, actions, ongoing work, observations, and reusable methods in the right places.

Read article
Using Penny

Continue your work in another AI app

Save a clear handoff in Penny, then have the next connected app read the latest Project brief and sources.

Read article
Using Penny

Correct a saved memory

Update the original note or core memory so an old fact does not keep returning.

Read article
Your account

Delete your Penny account

Export what you want to keep, then request account deletion through the privacy contact.

Read article
Connecting apps

Disconnect an AI app from Penny

Revoke an MCP connection from Settings → Connections without deleting your saved memory.

Read article
Privacy and security

Does Penny use my memory to train AI models?

Penny and its processing providers do not train on your data; your connected AI provider has its own terms.

Read article
Using Penny

Export your notes, memories, and trackers

Download a portable copy from Settings → Privacy in JSON, Markdown, or CSV format.

Read article
Using Penny

Find a saved note

Search by subject, then adjust tags, author, and date filters when a result is missing.

Read article
Privacy and security

How Penny encrypts your memory

Understand storage encryption, service access, and what a connected AI app receives.

Read article
Using Penny

Import notes from an Obsidian vault

Upload a vault ZIP to turn Markdown notes into searchable memories.

Read article
Using Penny

Keep ongoing work together in Projects

Use a Project brief to preserve purpose, progress, instructions, resources, and next steps.

Read article
Billing and trial

Manage or cancel your Penny subscription

Open the billing portal to manage payment and renewal, then confirm the cancellation date.

Read article
Your account

Manage your account name, email, and security

Use Settings → Account for your sign-in profile, and keep account details separate from what your AI remembers.

Read article
Using Penny

Organize notes with tags and links

Use tags for subjects you browse together and links for a specific relationship between notes.

Read article
Privacy and security

Read your decryption history

See when Penny’s service decrypted content and why, in Settings → Privacy.

Read article
Using Penny

Restore a deleted note from Trash

Recover a note during the 30-day retention period and check that it is back in Notes.

Read article
Using Penny

Review background memory activity

See what Penny saved, linked, summarized, or updated and check memory processing status.

Read article
Privacy and security

Revoke a coding plugin token

Remove a plugin or device credential from the separate Plugin tokens list.

Read article
Using Penny

Run a weekly review with Penny

Review current Projects, deadlines, To-dos, and tracker entries, then save only the changes and priorities you agree on.

Read article
Using Penny

Save a note with your AI or in the dashboard

Capture a decision or useful fact, then confirm that Penny saved the right information.

Read article
Using Penny

Save reusable instructions as a skill

Keep a checklist or preferred method ready for a connected AI to use again.

Read article
Using Penny

Schedule a skill and check whether it ran

Set a cadence and permission scope, then distinguish a due skill from a completed run.

Read article
Getting started

Set up your core memories and assistant persona

Give your assistant useful starting context and choose how you want it to work with you.

Read article
Using Penny

Share selected knowledge in a Space

For invited members: choose a workspace, review the exact sharing proposal, and verify the shared result.

Read article
Your account

Sign in to Penny

Use the sign-in method offered for your account, and approve each AI connection with your own Penny login.

Read article
Using Penny

Tell your AI what to remember and what to skip

Save clear directions for memory capture and recall, then test them with an ordinary decision.

Read article
Using Penny

Track habits, measurements, and recurring logs

Create a tracker with a clear definition, record entries, and review the history.

Read article
Using Penny

Turn a conversation into decisions and next steps

Save the decisions worth remembering, turn agreed actions into To-dos, and keep unresolved ideas separate.

Read article
Getting started

Understand core memories and notes

Choose where to keep standing preferences, personal context, and details you will look up later.

Read article
Billing and trial

Understand your 14-day free trial

Check the trial deadline, subscribe deliberately, and know what happens when the trial ends.

Read article
Using Penny

Use Pin, Lock, and Hidden deliberately

Choose a note control for quick access, protection from AI edits, or exclusion from ordinary AI search.

Read article
Using Penny

Use tracker history to review a goal

Compare recorded observations with your goal, check the underlying entries, and choose a next step without filling gaps with guesses.

Read article
Troubleshooting

When your AI does not recall a saved memory

Check whether the information exists, whether it was retrieved, and whether the chat has the current version.

Read article
Getting started

Your first week with Penny

Save a useful decision, recall it in a new chat, and keep a small piece of work moving across sessions.

Read article